Book Your Free Mattress Concierge Appointment
We’re here to make mattress buying straightforward. No pressure, just honest advice. Book a free 15-minute, one-on-one appointment with our real sleep specialists to help you find the right mattress for how you sleep.
What is the Leesa Mattress Concierge?
The Leesa Mattress Concierge is a free, 15-minute, one-on-one appointment with a real sleep specialist to help you choose the right mattress. No pressure, just honest advice on size, firmness, budget, and which model fits how you sleep. Appointments are scheduled in advance and available Monday through Friday.
How it works
Booking is easy: no forms, no waiting on hold, no sales pitch. Here’s exactly what happens from the moment you pick a time to the moment you hang up.
Pick a time
Appointments are offered Monday–Friday, 11am–6pm ET, in 15-minute slots on the half hour, with only one booking per slot.
Get your confirmation
You'll receive an email confirming your appointment, including a number to reach out to us directly if you miss our call.
Call in and talk it through
At your appointment time, a Leesa sleep specialist will call you at the number you provided during booking.
Frequently Asked Questions
Is the Mattress Concierge appointment free?
Yes. There's no cost to book or attend a Mattress Concierge appointment.
How long is a Mattress Concierge appointment?
Each appointment is 15 minutes.
What days and times are available?
Monday through Friday, 11am–6pm ET. Slots run on the half hour, with one appointment per slot.
Do I need to already know which mattress I want before booking?
No. The Mattress Concierge is for anyone shopping for a mattress, whether you're just starting to compare options or ready to buy.
How do I connect with my Mattress Concierge at my appointment time?
After booking, you'll receive an email and text confirmation. A Leesa sleep specialist will call you at the number provided at your booking time. A reminder message is sent before your appointment as well. If you miss our call, you can call us back at the number included in your confirmation.
Can I reschedule or cancel my appointment?
Yes. Your confirmation and reminder messages include a link to reschedule or cancel.
What can I talk about during my appointment?
Anything related to choosing your mattress: size, firmness, budget, comparing models, or sleep needs like back pain or sleeping with a partner.
With every Leesa mattress
Limited lifetime warranty
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365-night trial + free shipping
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Love Your Leesa Promise
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